Passengers at the Soekarno-Hatta airport complained Tuesday about the 30 to 100 percent increases in air ticket prices.
"A ticket to Denpasar costs Rp 1.1 million (US$117) now. Just last week, I bought one for Rp 740,000," Fahrul Rozi, a Lion Air passenger, said.
"I have no idea whether the increases have been caused by fuel prices or just because it's the holiday season. But for me and many other passengers, this is unacceptable," he said.
Nur Afni, a Garuda Indonesian Airways customer on her way to Balikpapan, Central Kalimatan, also complained of a 100 percent increase in her ticket price.
"I usually buy a Balikpapan-Jakarta ticket for Rp 600,000, but today the airline sold me one for Rp 1.2 million. This is crazy," she said.
She said she did not have any other choice; she had to buy the ticket at twice the usual price because Garuda is the only airlines serving the route.
Agus Firmansyah, on his way to Jambi on Sriwijaya Air, also complained of the sudden increase.
"I flew with the same airline from Jambi to Jakarta last week and I only bought the ticket for Rp 617,000. Today I had to spend Rp 888,000 for a return ticket," he said, adding the increase was a burden for him.
In response to passenger complaints of the rocketing prices, Haryanto, the airport's executive general manager, said the airport's management, PT Angkasa Pura II, could not interfere with airlines deciding to increase ticket prices.
"We have nothing to do with ticket price hikes because they are determined by the airlines," he said.
He said the airport operator had seen a gradual increase in the number of air passengers in the last week.
"We are continuing to monitor the numbers and will determine the exact percentage increase next week," he said.
However, he said Angkasa Pura II estimated the increase during school holidays would likely reach 30 percent. About 800 flights depart the Soekarno-Hatta airport each day during the holiday season.
Airport duty manager Wasfan Wahyu said, based on observations at both terminals, the number of airplane passengers had increased since Saturday.
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